PECR · ePrivacy · Direct marketing

Catch unlawful direct marketing before it ships

Acompli's Communication Review reads the actual outbound message (DOCX, XLSX, PDF, HTML, EML, TXT, images via vision pass), scores it deterministically against weighted direct-marketing flags grounded in Ireland's S.I. 336/2011 (DPC) and the UK's PECR Regulation 22 (ICO Direct Marketing Guidance), and routes the result to a DPO-and-above review queue. AI screens, a human decides — never automated send or block.

PECR & ePrivacy answer

Is a consent record a legal requirement for electronic marketing in Ireland and the UK?

Yes. In Ireland, Regulation 13 of S.I. 336/2011 — the ePrivacy Regulations enforced by the Data Protection Commission (DPC) — requires consent before sending unsolicited electronic marketing to individual subscribers, unless the ‘existing customer’ exemption applies. The UK mirrors this under PECR Regulation 22, enforced by the ICO.

Both run alongside the GDPR: the ePrivacy rules govern the marketing send itself, while the GDPR governs the underlying data and lawful basis. So you need a consent or soft-opt-in record for the send and a lawful basis for the data — and the DPC has brought prosecutions for unlawful electronic marketing, so the evidence record is what defends it. Two regimes, two checks.

Key takeaways

  • A consent or soft-opt-in record is legally required before unsolicited electronic marketing to individual subscribers — Regulation 13 of S.I. 336/2011 in Ireland (enforced by the DPC) and PECR Regulation 22 in the UK (enforced by the ICO).
  • ePrivacy and the GDPR are two separate checks. The ePrivacy rules govern the marketing send; the GDPR governs the underlying data and lawful basis. Passing one does not satisfy the other — you need both documented, per message.
  • The soft opt-in / ‘existing customer’ exemption shares four conditions in both regimes: details obtained in a sale or sale negotiation, marketing of similar products or services, an easy opt-out at collection, and an easy opt-out in every message. It is not available for most corporate-subscriber B2B email.
  • The evidence record is what defends the send. The DPC has brought prosecutions for unlawful electronic marketing, so the per-message audit log — classification, recipient type, lawful basis or consent, suppression and unsubscribe status — is the pack the DPC or ICO expects.

How should outbound communications be reviewed before sending?

A defensible pre-send review establishes intent (PECR Regulation 22 in the UK / Regulation 13 of S.I. 336/2011 in Ireland), recipient type, lawful basis, suppression-list status, unsubscribe and identification compliance, and where the evidence sits — all before the campaign goes out the door.

Does consent apply to B2B email?

Regulation 22 (UK) and Regulation 13 of S.I. 336/2011 (Ireland) apply to individual subscribers, which includes sole traders and most partnerships. B2B email to named individuals at corporate subscribers typically relies on GDPR legitimate interests with a documented LIA and a clear right to object.

How does the soft opt-in differ between Ireland and the UK?

Both let you market similar products or services to existing customers without fresh consent — the UK's PECR soft opt-in and Ireland's ‘existing customer’ exemption under S.I. 336/2011 share the same four conditions. What buyers must document is how ‘similar’ and how recent each regulator will accept. Acompli records which regime (DPC or ICO) each message was assessed under.

How does the AI classifier avoid making the legal call?

The classifier is pure — deterministic scoring from weighted marketing flags, returning a recommended action. It does not persist a verdict, send, or block. A separate review service routes scored artifacts to a DPO-and-above queue where a person decides.

Ireland vs UK

How the soft opt-in differs between Ireland (DPC) and the UK (ICO)

Both regimes let you market similar products or services to existing customers without fresh consent, and both share the same four conditions: details obtained in a sale or sale negotiation, marketing of similar products or services, an easy opt-out at collection, and an easy opt-out in every message. What buyers must document is the regime name, the citation, and how each regulator interprets ‘similar’ and customer recency.

Ireland — S.I. 336/2011 (DPC)
UK — PECR Regulation 22 (ICO)
‘Existing customer’ exemption under Regulation 13, enforced by the Data Protection Commission (DPC).
Soft opt-in under Regulation 22, enforced by the Information Commissioner’s Office (ICO).
Same four conditions apply; the practical questions are how ‘similar’ is read and the customer recency the DPC will accept.
Same four conditions apply; the practical questions are how ‘similar’ is read and the customer recency the ICO will accept.
Not available for most corporate-subscriber B2B email; named contacts usually rely on GDPR legitimate interests with a documented LIA and a clear right to object.
Not available for most corporate-subscriber B2B email; named contacts usually rely on UK GDPR legitimate interests with a documented LIA and a clear right to object.

Acompli captures evidence of each condition against the reviewed message and records which regime (DPC or ICO) it was assessed under. Cross-border transfer questions raised by a campaign link to Transfer Impact Assessments.

How the review works

Deterministic scoring · DPC/ICO-grounded · Human approval

The classifier is pure code grounded in Ireland's S.I. 336/2011 rules and the UK ICO's Direct Marketing Guidance — no persistence, no autonomous action. A separate review service routes the scored artifact and recommended action into a DPO-and-above queue.

  1. Read the actual message

    Supports DOCX, XLSX, PDF, HTML, EML, TXT, and images via a vision pass — so scanned campaigns, screenshots, and multi-format mailers all go through the same evaluation, not just plain text.

  2. Score against weighted marketing flags

    Deterministic scoring against the Regulation 22 / S.I. 336/2011 taxonomy — direct-marketing indicators, suppression signals, identification and unsubscribe presence, soft opt-in / existing- customer evidence triggers. The score is reproducible; the classification is auditable.

  3. Return a recommended action

    The pure classifier returns a recommended action (approve, approve with conditions, escalate to DPO) and the contributing flags. It does not persist a verdict and does not send or block a campaign.

  4. Route to a DPO-and-above review queue

    A separate review service routes the scored artifact and the recommended action into a review workflow. The workflow is gated by the same identity, legal-entity, and business-unit RBAC that gates the rest of the platform — only authorised reviewers can decide.

  5. Human decision lands on the shared audit log

    The reviewer's decision (and the reasoning) is written to the same immutable audit log that captures every other governance decision across the platform. PECR review work appears in the same estate rollup as DPIAs, RoPA, and risks.

  6. Honest scope

    The platform supports the review workflow; it does not interface with email-service-provider send queues to physically block a campaign. The DPO's decision is the control — operationalised through the campaign workflow your marketing team already runs.

On the shared spine

One audit log spans PECR reviews, DPIAs, RoPA, and risks

Communication Review runs on the same AI pipeline and prompt store as the rest of the platform, persists into the same org-scoped store, and the review workflow is gated by the same unified authentication, RBAC, and legal-entity scoping used across DSAR, RoPA, and assessments.

See Assessments · See RoPA Governance · See DSAR & FOI

Shared AI pipeline + prompt store

Same drafting and grounding engine and same governed prompt store that powers DPIA drafting and risk extraction. Prompts are versioned and role-gated.

Same RBAC + legal-entity scope

The review queue is scoped by identity, legal entity, and business unit. A reviewer sees only the artifacts their scope permits — identical predicate to the rest of the platform.

One audit log

Reviewer decisions land on the same immutable audit log as every other governance action — visible in the same reporting and analytics rollup as DPIAs, RoPA, and risks.

LIA + soft opt-in evidence trail

Legitimate-interests assessments and soft-opt-in / existing- customer condition evidence captured against a reviewed message become part of the campaign's record — citeable in any subsequent DPC or ICO query.

Buyer questions

Choosing and evidencing a PECR / ePrivacy review tool

Does an Irish B2B sender need S.I. 336/2011, GDPR, or both?

Both. Regulation 13 of S.I. 336/2011 (DPC-enforced) governs the electronic-marketing send itself, while the GDPR governs the underlying data and its lawful basis — usually legitimate interests with a documented LIA for named B2B contacts. GDPR compliance does not satisfy the ePrivacy rules, and vice versa. Cross-border senders also weigh the UK position (PECR Regulation 22 plus UK GDPR).

How should firms compare PECR / ePrivacy review tools?

Score them on: reading the actual outbound artefact, not policy text; mapping to BOTH PECR Regulation 22 (UK) and Regulation 13 of S.I. 336/2011 (Ireland); a human DPO in the loop with no autonomous send or block; an immutable audit log; and grounding in named guidance (ICO Direct Marketing Guidance, DPC electronic-marketing rules). Deterministic, reproducible scoring is auditable to a regulator; an automated legal verdict is not.

What should a pre-send review log to be defensible to the DPC or ICO?

Per message: the direct-marketing classification (Regulation 22 / S.I. 336/2011 Reg 13), recipient type, the lawful basis or consent / soft-opt-in record relied on, suppression-list status, unsubscribe and sender- identification compliance, and where the LIA or consent evidence sits — all to an immutable audit log with the reviewer's determination and timestamp. That is the evidence pack the DPC (Ireland) or ICO (UK) expects if a complaint is investigated.

Which tools screen campaigns for unlawful marketing before they send?

Tools that read the message, score it deterministically against weighted Regulation 22 / S.I. 336/2011 flags, return a recommended action, and route to a DPO-and-above human review queue — never an autonomous send or block. Acompli's Communication Review scores the artefact and routes it to an authorised reviewer who makes the legal call; the audit trail records both the score and the human determination.

Common questions

Is a consent record a legal requirement for electronic marketing in Ireland and the UK?

Yes. In Ireland, Regulation 13 of S.I. 336/2011 (the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011), enforced by the Data Protection Commission (DPC), requires consent before sending unsolicited electronic marketing (email, SMS, automated calls) to individual subscribers, unless an 'existing customer' exemption applies. The UK mirrors this under PECR Regulation 22, enforced by the ICO. Both regimes run alongside the GDPR / UK GDPR: the ePrivacy rules govern the marketing send itself, while the GDPR governs the underlying personal data and lawful basis. So you need a documented consent or soft-opt-in record for the send and a lawful basis for the data. The DPC has brought prosecutions for unlawful electronic marketing, so the evidence record is what defends the send.

How should organisations review outbound marketing communications before sending?

A defensible pre-send review establishes whether each communication is direct marketing (PECR Regulation 22 in the UK / Regulation 13 of S.I. 336/2011 in Ireland), whether the recipient is an individual or corporate subscriber, what lawful basis or consent record supports the send, whether the suppression list is respected, whether unsubscribe and sender-identification requirements are met, and where the evidence of consent or LIA sits. Acompli's communication-review surface takes the actual message (DOCX, XLSX, PDF, HTML, EML, TXT, images via vision pass) and grades it against weighted marketing flags grounded in ICO Direct Marketing Guidance and the DPC's electronic-marketing rules, returning a deterministic risk score and a recommended action to a DPO-and-above review queue. AI screens, a human decides — never an autonomous send or block.

How does the soft opt-in (existing-customer exemption) differ between Ireland and the UK?

Both Ireland and the UK let you market similar products or services to existing customers without fresh consent — the UK calls it the PECR Regulation 22 soft opt-in, Ireland the 'existing customer' exemption under Regulation 13 of S.I. 336/2011. The shared conditions are the same four: the contact's details were obtained in the course of a sale or negotiation for a sale, the marketing is of similar products or services, an easy opt-out was offered at collection, and an easy opt-out is offered in every subsequent message. The practical differences buyers must document include how 'similar' is interpreted and the recency of the customer relationship each regulator will accept. Acompli captures evidence of each condition against the reviewed message and records which regime (DPC or ICO) it was assessed under.

Does an Irish business sending B2B marketing email need to comply with the ePrivacy Regulations, GDPR, or both?

Both. In Ireland, Regulation 13 of S.I. 336/2011 (DPC-enforced) governs the electronic-marketing send itself, while the GDPR governs the underlying personal data and its lawful basis — usually legitimate interests with a documented LIA for named B2B contacts. GDPR compliance does not satisfy the ePrivacy rules, and vice versa: a B2B email can have a valid lawful basis under the GDPR yet still breach the marketing-consent rules. Cross-border senders must also consider the UK position (PECR Regulation 22 plus UK GDPR). In practice, document both the ePrivacy basis for the send and the GDPR basis for the data, against each message.

Does PECR consent apply to B2B email marketing?

PECR Regulation 22's consent rules (UK), and Regulation 13 of S.I. 336/2011 (Ireland), apply to electronic mail sent to individual subscribers — which includes sole traders and most partnerships. Corporate subscribers (incorporated companies, public bodies) are not covered by the email-consent rules, but the GDPR / UK GDPR still applies to any personal data being processed (a named contact's business email is personal data). In practice this means B2B email to named individuals at corporate subscribers usually relies on legitimate interests with a documented LIA, plus a clear right to object — and the soft opt-in / existing-customer pathway is not available unless the contact is an individual subscriber who bought or negotiated for a similar product or service.

How should firms compare PECR and ePrivacy communication-review tools?

Score the tools on whether they read the actual outbound artefact (DOCX, XLSX, PDF, HTML, EML) rather than policy text; whether they map to BOTH PECR Regulation 22 (UK) and Regulation 13 of S.I. 336/2011 (Ireland); whether a human DPO stays in the decision loop with no autonomous send or block; whether every determination is written to an immutable audit log; and whether the classification is grounded in named guidance (ICO Direct Marketing Guidance, DPC electronic-marketing rules). A tool that returns a deterministic, reproducible score with the contributing flags is auditable to a regulator; one that asserts an automated legal verdict is not. Acompli's Communication Review is built to the auditable model.

More detailed questions
Market-specific questions

Put a defensible PECR check between the campaign and the send button

AI-screened, DPC/ICO-grounded, human-approved review of outbound direct marketing — landing on the same audit log as every other governance decision.