Legal
Supplemental Terms for Evaluation Period
These Supplemental Terms apply to Customer's participation in any evaluation, proof-of-concept, or similar no-fee access to the Acompli platform.
Last updated: 17 January 2026
These Supplemental Terms and Conditions for the Acompli Evaluation Period ("Evaluation Terms") are an addendum to, and form part of, the Acompli Subscription Agreement / Terms of Service (the "Agreement"). They apply to Customer's participation in any evaluation, proof-of-concept, or similar no-fee access to the Acompli platform and related services (the "Evaluation Period").
Capitalised terms not defined in these Evaluation Terms have the meanings given to them in the Agreement.
If there is a conflict between these Evaluation Terms and the Agreement, these Evaluation Terms govern for the Evaluation Period only.
1.1 Eligibility. Unless Acompli agrees otherwise in writing, the Evaluation Period is available only to new customers and may be limited to one Evaluation Period per organisation, corporate group, or internet domain.
1.2 Evaluation Period. The Evaluation Period starts when Customer activates the Evaluation Period (including by accepting these Evaluation Terms) and ends on the earliest of:
- expiry of the stated Evaluation Period;
- Customer upgrading to a paid subscription; or
- Acompli ending the Evaluation Period under these Evaluation Terms.
1.3 Purpose; non-production use. The Evaluation Period is provided for evaluation and internal assessment of the Services. The Evaluation Period is not intended for production use or for processing that is mission critical. Customer remains responsible for determining whether the Services are suitable for Customer's intended use.
1.4 Trial environment; changes. Acompli may provide Evaluation Period access in a shared environment or an environment with limited functionality. Acompli may modify the Evaluation Period, including available features and limits, at any time.
2.1 Services in scope. During the Evaluation Period, "Services" may include Acompli modules and features such as:
- DPIA assessment management and workflow routing
- Risk management and risk register tooling
- Task management
- RoPA (Records of Processing Activities) drafting and management
- Data mapping and visualisation
- Document library and document management
- Third-party risk management (vendor registry and assessments)
- Knowledge base/entity extraction and enrichment
- Dashboards, reporting and exports
- AI-enabled helpers (where made available)
2.2 Usage limits. During the Evaluation Period, Acompli may impose limits, including limits on:
- seats / end user accounts;
- number of assessments, risks, tasks, vendors, systems, RoPA records, documents, workflows, or storage;
- export formats, export volumes, and API access (if any);
- integrations, webhooks, automations, and triggers (if any); and
- AI-enabled features (including rate limits, batch limits, model options, and feature availability).
2.3 Restricted features. Certain features and services may be unavailable in the Evaluation Period, including (without limitation) enterprise-only security controls, advanced reporting, custom integrations, on-premises or hybrid deployment options, dedicated environments, and professional services, unless Acompli confirms otherwise in writing.
2.4 No SLAs; no service credits. Any service levels, uptime commitments, service credits, or response time commitments described in the Agreement do not apply to the Evaluation Period unless Acompli expressly confirms otherwise in writing.
2.5 Support. Support during the Evaluation Period (if provided) is provided on a reasonable endeavours / best-efforts basis and may be limited in scope, channels, and hours.
3.1 Policies; compliance. Customer must comply with the Agreement and all policies and in-product rules made available by Acompli, including any acceptable use, security, and documentation requirements.
3.2 Suspension or termination of Evaluation Period access. If Acompli determines (acting reasonably) that Customer's use of the Services:
- breaches these Evaluation Terms, the Agreement, or applicable law;
- creates a security, operational, or reputational risk to Acompli, the Services, or other customers; or
- is connected with suspected misconduct or abuse,
Acompli may suspend, limit, or stop providing the Evaluation Period (in whole or in part), including without prior notice where reasonably necessary to protect the Services or other customers.
3.3 Customer security responsibilities. Customer is responsible for:
- controlling access to accounts, credentials, and devices used to access the Services;
- applying appropriate role assignments and permissions for its users;
- ensuring content uploaded or entered is lawful and appropriate; and
- exporting or backing up its content where export functionality is available and Customer requires a backup.
3.4 No security testing without consent. Customer must not perform penetration testing, vulnerability scanning, load testing intended to stress capacity, or similar testing against the Services without Acompli's prior written consent.
4.1 Trial Customer Data. "Trial Customer Data" means any data submitted to, stored in, generated by, or processed via the Services by Customer or its users during the Evaluation Period, including any personal data contained within that information.
4.2 Personal data responsibility. Customer acknowledges that the Services are designed for privacy governance and may involve personal data (for example, user profiles, assessment respondents, vendor contacts, comments, audit logs, and content entered into assessments and registers). Customer remains responsible for ensuring it has an appropriate legal basis and provides required notices and transparency information for any personal data processed through the Services.
4.3 Data processing terms apply. Where Acompli processes personal data on Customer's behalf, the parties' data processing terms referenced in the Agreement (including any Data Processing Addendum, if applicable) apply during the Evaluation Period, unless Acompli expressly agrees otherwise in writing.
4.4 Recommended trial practice. Customer should use test data where feasible and should avoid uploading special category data, criminal offence data, or other highly sensitive information unless strictly necessary for evaluation and Customer has implemented appropriate safeguards and access controls.
4.5 End-user requests. Where Acompli acts as processor for Trial Customer Data, requests from data subjects should generally be directed to Customer (as controller). Acompli will provide reasonable assistance as required by the Agreement and applicable data processing terms.
5.1 Optional features; human review required. If Customer uses AI-enabled features (including extraction, suggestions, drafting, summarisation, scoring, or report generation), Customer acknowledges that:
- outputs may be incomplete, contain errors, or be inappropriate for Customer's context; and
- outputs must be reviewed and validated by suitably qualified personnel before being used, relied upon, shared externally, or treated as final.
5.2 No legal advice. AI outputs are provided to assist workflows and do not constitute legal advice. Customer remains responsible for decisions taken based on outputs.
6.1 Acompli IP. Acompli retains all rights, title, and interest in and to the Services and any underlying software, models, workflows, templates, documentation, and other Acompli materials, subject to the rights granted to Customer under the Agreement.
6.2 Customer data. As between the parties, Customer retains its rights in Trial Customer Data, subject to the rights granted to Acompli under the Agreement to operate, secure, and provide the Services.
6.3 Feedback. Customer may provide feedback during the Evaluation Period. Acompli may use feedback without restriction or obligation, provided it does not require Acompli to disclose Customer's confidential information.
7.1 Upgrade at any time. Customer may upgrade to a paid subscription at any time during the Evaluation Period via the method made available by Acompli or by contacting Acompli.
7.2 Effect of upgrade. Following upgrade, Customer's continued use of the Services is governed by the Agreement and any applicable order form/subscription terms, and these Evaluation Terms no longer apply.
8.1 Access after trial. If Customer does not upgrade before the Evaluation Period ends, Customer may lose access to the Services and Trial Customer Data at or after trial expiry.
8.2 Export window (if offered). Where Acompli offers an export window following expiry (if any), Customer may request export of Trial Customer Data during that period. Any export support may be limited to standard export functionality and formats supported by the Services.
8.3 Deletion. Following expiry (and any export window, where applicable), Acompli may delete Trial Customer Data in accordance with the Agreement and applicable data processing terms, unless retention is required by law or Customer upgrades to a paid subscription.
8.4 Automatic conversion (only if enabled and billing details provided). If Customer provided valid billing information and the Services are configured for automatic conversion, Customer authorises Acompli to charge applicable subscription fees at the end of the Evaluation Period. Upon successful payment, the account will be upgraded and governed by the Agreement and the applicable subscription terms.
9.1 As-is; as-available. The Evaluation Period Services are provided "as is" and "as available" for evaluation purposes. To the maximum extent permitted by law, Acompli disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.2 Changes. Acompli may modify, suspend, or discontinue the Evaluation Period (or any part of it) at any time.
10.1 Liability under the Agreement. Acompli's liability arising out of or relating to the Evaluation Period is limited as set out in the Agreement.
10.2 No trial indemnity. Any indemnity obligations in the Agreement do not apply to the Evaluation Period, unless Acompli expressly agrees otherwise in writing.
10.3 Non-excludable liability. Nothing in these Evaluation Terms limits or excludes liability to the extent it cannot be limited or excluded under applicable law.
If there is any conflict between these Evaluation Terms and the Agreement, these Evaluation Terms govern for the Evaluation Period only. The Agreement otherwise remains in full force and effect.